Privacy Policy

At Kind Hands Dental, we are committed to protecting your privacy. We comply with the UK General Data Protection Regulation (UK GDPR), along with the Data Protection Act 2018 and any other relevant data protection laws (together referred to as “Data Protection Legislation”). This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using the Kind Hands Dental website (the “Website”) or interacting with us through other platforms, you agree to the terms of this policy. If you do not agree, please do not submit your personal information.

1. Data Controller

Kind Hands Dental is the data controller of the personal information you provide to us. This means we determine how your data is processed and for what purposes.

2. Information We Collect

We may collect personal information from you in the following ways:

a. Information You Provide:

You may provide us with information through:

• Website enquiry forms
• Email communications
• Social media
• Online marketing campaigns

This may include your name, email address, phone number, and address. We retain this data while we are communicating with you or providing services, and for as long as necessary to support your dental health and any ongoing relationship. You may unsubscribe from marketing emails at any time via the link in those emails.

b. Information We Collect Automatically:

When you visit our website, we may collect technical data including:

• IP address
• Browser type and version
• Time zone setting
• Device and operating system
• Website interaction data (e.g., page views, navigation patterns)

c. Information from Other Sources:

We may also receive information from other websites operated by Kind Hands Dental or through other services we provide. This may include basic contact information and service history.

3. Use of Your Information

Kind Hands Dental may use your information to:

• Fulfil any contract or service you request
• Communicate with you regarding services or appointments
• Send newsletters or promotional materials (with your consent)
• Improve our website and service offerings
• Monitor usage patterns and develop marketing strategies
• Support clinical care and maintain appropriate health records (as required by law)

We will never sell or trade your personal information and will only share it with third parties where necessary (e.g., service providers, legal obligations) and with your consent unless legally required.

4. Cookies Policy

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device that help us:

• Maintain secure sessions
• Understand how visitors use our website
• Personalise content and advertising
• Improve functionality (e.g., language settings, video playback)

Types of cookies we use:

• Essential Cookies: Enable core website functionality.
• Performance/Analytics Cookies: Help us understand visitor behaviour.
• Marketing Cookies: Used for targeted advertising and campaign analysis.
• Functional Cookies: Enable additional features like video embedding.
• Preference Cookies: Save user preferences for future visits.

For a detailed breakdown of the cookies we use:

You can manage or withdraw your consent to cookies at any time via our cookie consent banner or your browser settings.

5. Security of Your Information

We employ industry-standard security technologies and procedures to safeguard your data against unauthorised access, loss, or misuse. While we strive to protect your personal information, please note that data transmission over the internet can never be 100% secure.

6. Sharing Your Data

We may share your data with:

• Subcontractors or service providers (for essential services)
• Legal authorities, if required by law
• In the event of a business sale or restructuring

We do not authorise third parties to use your data for their own purposes unless legally required.

7. Your Rights

Under the Data Protection Legislation, you have the right to:

• Access your personal data
• Correct or update inaccurate information
• Request data deletion or restrict processing
• Object to certain types of processing
• Withdraw consent at any time (if processing is based on consent)
• Request data portability

To exercise these rights, please contact us at: info@kindhandsdental.co.uk We aim to respond within one month and will process your request free of charge. If you’re not satisfied with our handling of your data, you have the right to contact the UK Information Commissioner’s Office (ICO) via https://ico.org.uk.

8. Automated Decision-Making

We do not engage in fully automated decision-making that has legal or significant effects on individuals using the data we collect.

9. Third-Party Links

Our website may contain links to external websites. These sites have their own privacy policies, and we do not accept responsibility or liability for their content or practices. Please review their policies before submitting your data.

10. Updates to This Policy

This Privacy Policy is reviewed annually or when changes in legislation or our business practices require it. Please check this page periodically to ensure you are aware of any updates.

Contact Us
For any questions about this policy or your personal data, please contact:
📧 info@kindhandsdental.co.uk
📍 Kind Hands Dental, 68 Tickford Street, Newport Pagnell, MK16 9BH